People ask for help, but what they often need first is clarity, listening and a better question.
Coaching Skills Builder
Coaching Conversations
Master the foundational coaching skills that improve everyday leadership conversations - active listening, powerful questions, contracting and action-focused dialogue.
- Learn how coaching differs from mentoring, consulting, managing and traditional leadership.
- Practice core skills: presence, active listening, powerful questioning, agenda setting and action reflection.
- Use coaching conversations immediately to support growth, accountability, collaboration and performance.
For:
Scrum Masters
Agile Coaches
Team Leads
ICAgile Coaching Conversations Micro-Credential · Self-paced e-learning · 4+ hours of video-based learning · 2-hour cohort-based practice · Unlimited peer coaching sessions · No renewal fees
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ICAgile micro-credential
Earn the ICAgile Coaching Conversations Micro-Credential after completing the course.
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Focused and flexible
Self-paced modules designed for busy professionals, with manageable lessons and practical exercises.
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Recorded demos and breakdowns
Learn from recorded coaching conversations, scenario demos, breakdowns and guided self-practice.
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Live practice opportunities
Bring your learning to life through a 2-hour cohort session and peer coaching sessions.
Trusted by professionals worldwide
Coaches, agile leaders, Scrum Masters and transformation consultants.
4+ h
self-paced video learning
2 h
cohort-based live practice
∞
peer coaching sessions available
Why now
Most workplace conversations solve too fast
Leaders, Scrum Masters and Product Owners are often expected to help people grow, take ownership and move forward. Yet many conversations default to advice, problem solving or status updates, leaving little space for insight and accountability.
Advice can be useful, but overusing it reduces ownership and keeps the leader at the center of every decision.
Without a simple conversation framework, coaching moments become inconsistent and difficult to repeat.
Many professionals want to coach more, but are unsure when coaching is appropriate and when another stance is needed.
Teams do not need more meetings; they need better conversations that create insight, action and accountability.
The TAC difference
Why this microcredential is different
This is not an abstract introduction to coaching. It is a compact, practice-based learning path designed to help you change the quality of real conversations quickly.
Learn through real demonstrations
Recorded examples and coaching breakdowns make the invisible parts of coaching visible: presence, listening, timing, contracting and follow-up.
A simple framework you can reuse
The course gives you a practical coaching conversation structure: agenda, exploration, action and reflection.
Downloadable tools and guided practice
Worksheets, prompts and exercises help you turn concepts into behaviors you can test immediately.
Designed for non-coaches too
The course is accessible to people managers, Scrum Masters and Product Owners who want to integrate coaching skills into their existing role.
A first step toward deeper coaching paths
The course can also serve as an entry point toward broader professional coaching development and The Agile Company’s ICF pathway.
What you will be able to do
What you will be able to do
The goal is practical transfer: after the course, you should be able to recognize coaching moments and lead a cleaner, more useful coaching conversation.
01
Differentiate coaching from mentoring, consulting, managing and traditional leadership.
02
Recognize when a coaching conversation is appropriate and when another approach is more useful.
03
Use active listening to improve presence, trust and depth in conversations.
04
Ask powerful questions that create reflection rather than dependence on advice.
05
Contract the conversation by clarifying focus, desired outcome and next steps.
06
Help others move from insight to accountable action.
07
Avoid common coaching conversation pitfalls, including solving too quickly or leading the person toward your answer.
08
Apply coaching skills in leadership, Agile, product and team contexts.
By the numbers
Small credential, practical impact
This course focuses on the coaching behaviors that change the quality of daily conversations: listening, contracting, questioning, reflection and follow-through.
4+ h
self-paced video learning
2 h
cohort-based live practice
∞
peer coaching sessions available
ICAgile
globally recognized micro-credential
0
renewal fees
Learner experience
What learners say
★★★★★
“Natascha has an amazing command of the technology and creates a truly interactive experience. She consistently asked powerful and insightful questions and challenged all of us while staying positive and enthusiastic. I learned so much and am looking forward to implementing it in my next role.”
★★★★★
“A truly engaging course, with a great balance of concept teaching and practical practice. Natascha added so much value with her thoughtful approach to delivery and interaction with the class.”
★★★★★
“I feel like this is already having a profound impact on more aspects of my life than just workplace-related agile team project coaching. This course filled gaps I didn’t know existed.”
Who is this for
Who this course is for
This microcredential is designed for professionals who want to improve the quality of their everyday conversations and begin using coaching skills responsibly.
This is for you if…
- People Managers Develop a coaching mindset to guide your team with empathy, accountability and continuous learning.
- Scrum Masters Improve collaboration, reflection and ownership by adding stronger coaching conversations to your facilitation toolkit.
- Product Owners Lead stakeholders and teams with better questions, clearer agreements and more constructive feedback loops.
- Aspiring coaches Start building a coaching foundation before entering a longer Agile coaching or ICF coaching pathway.
- Agile and change practitioners Support growth, accountability and performance through better one-to-one and team conversations.
This may not be the right fit if...
- You want a full ICF credential immediately This course can support a broader pathway, but it is a focused ICAgile microcredential, not a complete ICF credential on its own.
- You are looking for advanced coaching supervision The course focuses on foundational skills and practical application, not advanced supervision or assessment of professional coaching sessions.
- You only want theory The design is practice-oriented, with scenarios, exercises, reflections and live/peer practice opportunities.
Programme details
Everything you need to know.
- Duration
- 2 to 4 hours self-paced learning, with over 4 hours of e-learning content and a 2-hour cohort-based practice session
- Format
- Self-paced online course with recorded videos, guided activities, downloadable tools and live/peer practice opportunities
- Delivery mode
- Online, self-paced, with optional live cohort and peer coaching practice opportunities
- Language
- English
- Level
- Foundational
- Prerequisites
- No prior coaching experience required
- Certification awarded
- ICAgile Coaching Conversations Micro-Credential
- Support material
- Notebook, reference book, downloadable worksheets, guided reflection prompts, recorded demonstrations and community learning space
- Funding eligibility
- Company invoicing may be discussed with The Agile Company. Contact the team for administrative requirements before registration.
- Access
- Immediate access after registration
- Seats
- Unlimited for the e-learning format
- Price
- Current product page shows €259 excl. VAT promotional price, €499 standard price
- Includes
- 2-hour cohort session, e-learning materials, peer coaching sessions, interactive environment, notebook, training material and ICAgile microcredential
- Pathway
- Can serve as a first module toward The Agile Company’s ICF Fast Track Level 1 pathway
Programme structure
Course program
The curriculum is built around the essential skills and structure of an effective coaching conversation.
01 Introduction to coaching conversations
02 Foundational coaching skills
03 Coaching conversations vs. other conversations
04 Conducting an effective coaching conversation
05 Coaching in action
06 Live practice and peer learning
What's included
What is included
The course combines self-paced content, guided practice, community support and an ICAgile microcredential.
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ICAgile Coaching Conversations Micro-Credential Credential included
A recognized microcredential validating foundational coaching conversation capabilities.
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4+ hours of self-paced e-learning On-demand access
Bite-sized video lessons, real coaching demos, explanations and structured learning activities.
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2-hour cohort-based practice Live practice
A live interactive session to practice coaching conversations with peers.
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Unlimited peer coaching sessions Ongoing practice
Opportunities to keep practicing with other learners and develop confidence over time.
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Notebook and reference material Learning materials
A notebook and learning materials to capture insights, reflections and coaching prompts.
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Downloadable tools and worksheets Practical tools
Exercises, worksheets and self-reflection prompts to apply the skills in realistic situations.
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Online community space Community access
Access to a supportive learning environment for Q&A, peer feedback and continued development.
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Immediate access after registration Start now
Start learning without waiting for a cohort start date.
Certification & career ROI
ICAgile Coaching Conversations Micro-Credential
This microcredential validates foundational coaching capabilities: active listening, powerful questioning, structured dialogues and immediate application in leadership scenarios. ICAgile credentials do not require renewal fees.
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1. Enroll and access the learning platform
Get immediate access to the self-paced e-learning course hosted in The Agile Company’s community learning platform.
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2. Complete the core learning modules
Work through the video lessons, demonstrations, guided activities and downloadable resources.
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3. Practice the coaching conversation framework
Apply contracting, exploration, active listening, powerful questions, action and reflection through practice prompts and live/peer opportunities.
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4. Receive your ICAgile microcredential
After completion, receive your ICAgile Coaching Conversations Micro-Credential, usually within a few days after course completion.
Meet your trainers
Practitioners, not just lecturers.
Natascha Speets
Founder of The Agile Company, Course Director and ICF PCC coach
Founder of The Agile Company, Course Director for ICAgile and ICF courses, experienced Agile transformation leader and professional coach.
Natascha guides the course through recorded lessons, real-world examples and coaching breakdowns. Her approach combines Agile transformation experience with professional coaching standards to help learners build practical, ethical and immediately useful coaching skills.
Upcoming cohorts
Start when you are ready
This is a flexible self-paced microcredential with immediate access after registration, plus live cohort and peer practice opportunities depending on the published schedule.
No cohort matches the selected filters. Try another timeslot, or reset the filter to see all cohorts.
Questions
Frequently asked questions
Do I need prior coaching experience?
No. No prior coaching experience is required. The course is designed for professionals at any stage of their leadership or coaching journey.
How long does the course take?
The self-paced course takes around 2 to 4 hours, with over 4 hours of e-learning content available on the platform and a 2-hour cohort-based practice component.
When can I start?
You can start immediately after registration. No scheduling is required to begin the e-learning part.
Will I receive an ICAgile certificate?
Yes. You will receive the ICAgile Coaching Conversations Micro-Credential after completing the course requirements.
How often do I need to renew the certificate?
Never. ICAgile credentials have lifetime validity and do not require renewal fees.
Is this course part of a larger coaching pathway?
Yes. It can be used as a first step toward broader professional coaching development and is positioned as part of The Agile Company’s ICF Fast Track Level 1 pathway.
What is included in the course?
You receive self-paced videos, recorded demonstrations, guided activities, downloadable tools, notebook and reference material, a 2-hour cohort practice opportunity, peer coaching sessions, community access and the ICAgile microcredential.
What language is the course in?
The course is delivered in English.
🛡️
No renewal fees
Low-friction learning with long-term value
This microcredential is designed to reduce friction: immediate access after registration, self-paced learning, practical exercises, peer practice opportunities and a globally recognized ICAgile credential with lifetime validity. You can start small, apply quickly and use the course as a first step toward deeper coaching development if you choose to continue.
Investment
A clear path to your next professional level.
Designed for professionals who want structured learning, practice and certification support.
Ready when you are
Start using coaching skills today
Join the ICAgile Coaching Conversations Micro-Credential and learn how to turn everyday workplace conversations into moments of clarity, ownership and action.
Book the microcredential
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From €259
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