ICAgile Coaching Conversations Micro-Credential
Professional Coaching Skills Explained and practiced
Boost your Leadership impact with foundational coaching skills
What You’ll GET
1
Understanding Coaching
Differentiate between professional coaching, mentoring, consulting, and traditional leadership to use the right approach at the right time.
2
Foundational Coaching Skills
Master presence, active listening, and powerful questioning—core skills that immediately enhance your leadership effectiveness.
3
Real Practice & feedback
Discover how to structure and lead coaching conversations that drive action, accountability, and positive change.
ICAGILE MICROCREDENTIAL
Start the Coaching Conversation
4-Hour Cohort-Based Workshop & practice
Engage in an interactive session with peers to practice coaching conversations in a live setting. Your ICAgile and ICF mentor coach will guide you through the learning, answer questions and give you valuable feedback on your coaching skills.
Applicable Skills, Immediate Impact
Gain coaching techniques you can apply right away to foster team growth and improve performance.
Targeted Learning
Concise and focused content designed to fit your busy schedule.
Affordable, No Ongoing Costs
ICAgile certifications do not require renewal fees, giving you long-term value and professional credibility.
Trusted, Globally Recognized Certification
Earn a credential from ICAgile, an organization respected by employers worldwide.
April 2025
Coaching Conversations
ICAgile Microcredential-
4-hour live online workshop
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Unlimited Peer Coaching Sessions
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Interactive environment
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Innovative learning methods
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Notebook and training material
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ICAgile Coaching Conversations Micro-Credential
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Language : English
Leadership today requires more than just expertise and authority—it calls for the ability to coach. Our Foundational Coaching Skills course combines a 4-hour cohort-based workshop with a step-by-step online course to give you practical, immediately applicable coaching techniques.
ICAgile Microcredentials
Learn the foundational skills to coaching conversations
ICAgile Coaching Conversations Micro-Credential
Course Program
LEARNING OUTCOMES
During this course, you will learn about:
- Professional coaching and how it differs from leadership, mentoring, and consulting
- Key professional coaching skills including presence, active listening and powerful questioning and how to apply them in coaching conversations
- How to structure effective coaching conversations that inspire action and accountability
Leadership today requires more than just expertise and authority—it calls for the ability to coach. Our Foundational Coaching Skills course combines a 2-hour cohort-based workshop with a 4-hour long step-by-step skills builder online course to give you practical, immediately applicable coaching techniques.
Through ICAgile’s Coaching Conversations Micro-Credential, you’ll develop the key skills needed to empower individuals, nurture high-performing teams, and inspire sustainable growth in your organization.
Introduction to Coaching Conversations
- What is Coaching?
- Definition and purpose
- Coaching vs. mentoring, consulting, and managing
- What is a Coaching Conversation?
- Characteristics of a coaching conversation
- Benefits of coaching conversations in professional and personal settings
Foundational Coaching Skills
- Coaching Presence
- Developing a coaching mindset
- Active Listening
- Techniques to enhance listening
- Powerful Questions
Coaching Conversations vs. Other Conversations
- When to Use a Coaching Conversation?
- Identifying the right moments to use coaching conversations
Conducting an Effective Coaching Conversation
- The Coaching Conversation Framework
- Setting the agenda
- Exploration and learning
- Action and Reflection
- Common Pitfalls and Best practices
Coaching in Action – Case Studies & Demonstrations
- Cohort based experience and practice of the learning
- Demonstration of a Coaching Conversation Good coaching conversation example
- Breakdown and analysis Guided Role-Playing Exercise (Self-Practice)
- Interactive scenario for learners to respond to Self-reflection questions
When you enroll in this course, you receive:
Notebook & Reference Book
A physical or digital notebook for capturing insights and reflections.
A comprehensive reference book to deepen your understanding of coaching concepts.
4-Hour Cohort-Based Workshop
A live, interactive session where you’ll practice coaching conversations with peers.
Mentor Coaching Practice Sessions
Live practice sessions guided by experienced coaches to refine your technique and build confidence.
Online Community Space
Access to a supportive network of fellow learners and experienced coaches for ongoing Q&A and peer feedback.
This class is taught online using Zoom as our online meeting place where work through the learning objectives defined by ICAgile from a Forward Focused Conversations perspective
The online cohort based workshop takes 2 hours of your time. The Online Coaching Skills builder is designed filled with over 6 hours of video learning content and exercises that will enhance your coaching skills greatly!
The online portion is recommended to be finished before the cohort work starts. The cohort sessions will be held in small groups to make sure the class is hands-on and practical. We dive into coaching practice directly, so make sure you are on time!
This course is perfect for
People Managers
Develop a coaching mindset to guide your team with empathy, promote accountability, and foster continuous learning.Scrum Masters
Elevate collaboration and create a culture of continuous improvement with foundational coaching skills.Product Owners
Effectively lead stakeholders and teams by mastering the art of powerful questioning, active listening, and constructive feedback.
No prior coaching experience is required—this course is ideal for those at any stage of their leadership journey.
No prior coaching experience is required—this course is ideal for those at any stage of their leadership journey.
You will receive your ICAgile Microcredential certificate at the end of our course.
Meet our speakers
Passionate about Agile, we work together as a team to deliver meaningful change for our clients. We make it our mission to inspire change with our enthusiasm and knowledge of Organizational Agility.
ICAgile microcredentials
About the Credential
About the ICAgile Coaching Conversations Micro-Credential
The ICAgile Coaching Conversations Micro-Credential is a globally recognized qualification that validates your foundational coaching capabilities. Unlike lengthy certification programs, a micro-credential targets core skills and competencies, enabling you to demonstrate immediate, practical expertise. By focusing specifically on the essentials of coaching conversations—such as active listening, powerful questioning, and structured dialogues—you’ll be able to apply what you learn in real-world leadership scenarios right away.
Key Benefits
- Verified Competency: Earn a credential that confirms your mastery of fundamental coaching skills.
- Globally Recognized: ICAgile is respected by organizations worldwide, giving your new skill set instant credibility.
- No Renewal Fees: Once you’ve achieved your micro-credential, you maintain it without the burden of ongoing dues or recertification costs.
- Immediate Impact: Because the program focuses on practical application, you can start using your new coaching skills from day one.
This micro-credential is ideal for leaders and aspiring coaches who want to quickly level up their ability to empower teams, foster accountability, and guide others through effective coaching conversations.
Interactive and experiential course
Why Coaching Matters
Coaching has become a critical leadership skill because it fosters:
- Growth: Help team members and colleagues unlock their potential.
- Stronger Relationships: Improve trust and collaboration through empathetic dialogue.
- Enhanced Performance: Encourage accountability and self-directed action within teams.
Hear what others have to say
Frequently Asked Questions
Never. The Certificate issued by ICAgile after this certification program has lifetime validity.
Usually within a few days after completion of the course, ICAgile will send you your certificate.
Two days before the start of the course you will receive your workbook. We ask you to print the pages and use them during the session. At the end of the program you can bind them together with the slides you found interesting and other notes you took during the session, to keep as a reference.
We will send you an invitation to join our Zoom conference room by email. The link will open a window. If you have never used Zoom before, we recommend you open this window a couple of minutes before the session starts so you can download the application if your browser requires this. You can then keep the window open untill your trainer opens the classroom and the session begins.
“Nothing beats a face-to-face conversation to understand your company’s history and discover its needs.”
A totally free and non-binding meeting.
We explain everything about Organizational Agility and how we can help you reap its benefits for your team.
