Why Teaching, Mentoring, and “Helping” Might Be Hurting More Than You Think
You’ve probably said it—or heard someone else say it—in a coaching session:
“Let me just take off my coaching hat for a second and put on my mentor hat…”
At first glance, it sounds responsible. Clear. Professional. Like you’re letting the client know you’re switching roles for their benefit.
But let’s be honest:
That sentence is a red flag.
Because more often than not, it means this:
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The coach is about to stop coaching.
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The session is about to become coach-centered.
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The client is about to become passive.
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The agenda just quietly shifted… and no one said a word.
And if that sounds dramatic, stay with me. Because what’s really happening in that moment is more subtle—and more damaging—than most coaches realize.
The Coaching Hat Isn’t Just a Metaphor
It represents a mindset. A way of being. A sacred contract between coach and client that says:
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“This is your time.”
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“You are resourceful.”
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“I’m here to support your thinking, not replace it with mine.”
So when you take off that hat, even briefly, you’re not just changing roles—you’re changing the foundation of the relationship.
You’re shifting from “partner” to “expert.”
From “I trust you” to “Let me help you.”
From “What do you want?” to “Here’s what I think.”
Why Coaches Take the Coaching Hat Off
Let’s give credit where it’s due. Coaches usually take the hat off for good reasons:
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The client is stuck.
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The coach recognizes a pattern or has relevant knowledge.
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The coach genuinely wants to help.
But here’s where things go sideways:
When the coach teaches instead of evokes.
When the mentor hat becomes a license to advise.
When the client ends up wondering, “Why didn’t they just tell me earlier?”
Let’s Talk About That Last One
Here’s a truth we don’t talk about enough:
If your client is missing essential knowledge, and you know something that would unlock their thinking—tell them. Early. Clearly. With consent.
Because if you don’t?
They’ll feel it.
They’ll start wondering why you’re asking questions instead of helping.
They’ll try to guess what you know.
They’ll stop thinking deeply—because now they’re thinking about you.
And that’s not coaching. That’s cognitive sabotage.
We’ve all seen clients spend 30 minutes spiraling, trying to figure something out—while the coach sits silently, withholding the one piece of practical information that would move everything forward.
That’s not professional coaching. That’s playing games.
Teaching ≠Coaching
Mentoring ≠Coaching
Even “Helping” ≠Coaching
Let’s draw some clean lines.
Role | Goal | Client Experience |
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Teacher | Understand new knowledge | “Ah, now I know.” |
Mentor | Apply expert experience | “Ah, now I see what worked for them.” |
Coach | Unlock inner clarity & action | “Ah, now I understand myself and what to do.” |
All three have value. But when you blur the lines mid-session—especially without permission—you confuse your client and dilute your impact.
And let’s be honest: when you say “Let me take off my coaching hat”, what you often mean is:
“I’m uncomfortable. You’re not getting there fast enough. Let me fix this.”
That’s not leadership. That’s ego management.
But What If the Client Does Need Information?
Then give it to them. Just don’t disguise it as coaching.
And certainly don’t withhold it for 40 minutes while they squirm. That’s not noble—that’s unkind.
Information is not the enemy.
But timing, tone, and transparency matter.
Here’s what great coaches do:
1. Name It Early
“I notice there may be a piece of context that could help. Want me to share it quickly?”
If they say yes, share it neutrally and briefly. Then move on.
2. Return to the Client
“Now that you know that, what becomes possible?”
“What’s your perspective on this now?”
The knowledge was a stepping stone. Not the goal.
3. Reflect on the Coaching Agreement
If you feel the need to shift roles often, pause and ask:
“Was the session objective strong enough?”
“Are we clear on what coaching is in this relationship?”
The Slippery Slope of “Mentoring Moments”
Many coaches get away with switching hats mid-session because they’re experienced, articulate, and caring. But good intent doesn’t erase impact.
Every time you “just explain a model,” or “share what worked for you,” or “show them how it’s done,” without asking if that’s what they want—you chip away at client ownership.
You’re no longer coaching for transformation.
You’re solving for comfort.
The Courage to Stay Coaching
Real coaching isn’t about having the right answer.
It’s about holding the right space.
It’s staying with your client while they wrestle with uncertainty—without flinching, fixing, or filling the silence. It’s letting their learning be messy. It’s trusting them more than they trust themselves (at first).
And yes, sometimes it means offering knowledge—but never at the expense of agency.
Because the point isn’t to make them smarter.
The point is to help them be better.
Demonstration: When the Coach Takes Off the Hat vs. Keeps It On
Scene:
The client is a newly promoted team lead. They’re struggling with how to give constructive feedback to a colleague who has more experience than them.
Version 1: Taking Off the Coaching Hat (Not Ideal)
Client:
I just don’t know how to give him feedback. He’s older, he’s been here longer, and honestly, I’m intimidated.
Coach:
Okay… so let me take off my coaching hat for a moment and put on my mentor hat.
Here’s what I would do: there’s a feedback model called SBI—Situation, Behavior, Impact. You start by describing the situation, then the behavior you observed, and then the impact it had on the team. That way it doesn’t feel personal.
Honestly, I’ve used this so many times—it just works. You could try something like:
“Hey John, in yesterday’s team meeting (Situation), when you cut me off mid-sentence (Behavior), it made it hard to stay focused and felt a bit undermining (Impact).”
Just use that structure and it should go well. Try it next time and let me know how it goes.
Client:
Um… okay. Yeah. That’s helpful, I guess…
Client looks hesitant. The power has shifted. The coach is now the expert. Coaching has ended.
Version 2: Keeping the Coaching Hat On (Strong Practice)
Client:
I just don’t know how to give him feedback. He’s older, he’s been here longer, and honestly, I’m intimidated.
Coach:
Thank you for being so honest—that sounds like a difficult dynamic. Before we go further, can I check in with you?
There’s a practical tool I’m aware of that some clients find helpful in situations like this. Would it be useful if I shared it briefly, and you can see if it fits?
Client:
Yes please, that would be great.
Coach:
It’s a simple framework called SBI: Situation, Behavior, Impact. You describe what happened, what you observed, and what the effect was. It’s a neutral way to open feedback without blaming.
Does hearing that spark any ideas about how you might approach your conversation?
Client:
Yeah! That makes it feel way less confrontational. I could definitely try that. But I still feel nervous.
Coach:
Makes sense. What part of the conversation feels hardest for you right now? And what would give you the confidence to say it in your own voice?
Coach offers useful knowledge briefly, with consent, then returns to the client’s inner world and agency. Coaching continues.
Debrief
In Version 1, the coach took over.
In Version 2, the coach stayed in partnership.
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The client was empowered, not instructed.
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The coach honored timing and consent.
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The tool supported the session—it didn’t hijack it.
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The coaching agreement stayed intact.
Final Thought
So stop taking off your coaching hat like it’s a get-out-of-jail-free card.
Stop switching roles mid-session because you’re uncomfortable.
Stop calling it “mentoring” when it’s actually just micromanaging.
Instead, deepen your practice.
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Build stronger coaching agreements. Focus on the what, and how that pulls your client forward in being better.
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Ask better permission-based questions.
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Share what’s needed, not what makes you feel smart.
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Always return the power to the client.
Because the best coaches don’t hoard knowledge—but they don’t hide behind it either.
They create clarity. They build trust. And they keep the hat on.