The same delivery conflict keeps returning across teams even after each team has “fixed” its own process.
Systems Coaching - ICA Coaching Specialized Credential for Agile Professionals
Coach across organisational boundaries. Bring different perspectives into dialogue and help the wider relationship system create new choices.
- 🌐 Recognise when the wider relationship system is the client.
- 🔍 Explore interdependencies, roles and repeating cross-team patterns.
- 🤝 Bring different stakeholders into purposeful dialogue.
- 🧭 Practise basic boundary-spanning coaching interventions.
- ⚖️ Consider power, confidentiality and competing agendas.
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ICA Specialized Credential
Learn the ICA-defined outcomes for Systems Coaching. Credential issuance requires successful completion of an accredited offering.
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Compact, focused programme
ICA specifies 2–4 hours; a proposed four-hour TAC workshop format is outlined below, subject to scheduling.
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A practical workplace skill
Complex organisational challenges rarely belong to one person or one team. Coach the wider pattern.
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Relevant to Agile roles
Apply the learning to Scrum Master, Product Owner, Agile Coach, leadership and people-development situations.
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Build your ICA Coaching pathway
Combine the Coaching Core with at least two relevant Specialized Credentials to work towards the full ICA Coaching certification.
Why this skill matters in your role now
Agile delivery depends on conversations, relationships and decisions. Even experienced practitioners can fall into habits that reduce ownership and learning.
Every stakeholder sees a different problem, and the organisation keeps searching for someone to blame.
Function and role boundaries hide interdependencies that influence outcomes.
A sponsor wants a quick fix even though power, competing interests and trust shape the situation.
What makes this skill immediately useful
Complex organisational challenges rarely belong to one person or one team. Coach the wider pattern. Develop the judgment and observable behaviours behind stronger workplace practice.
Expand the coaching client
Recognise when the useful unit of attention is a relationship system spanning several teams or functions.
Study patterns without blame
Explore roles, feedback loops, dependencies, power and the different stories stakeholders tell.
Cross boundaries intentionally
Create working agreements and experiments that help groups see shared patterns and generate their own options.
Address multi-party ethics
Consider confidentiality, authority, competing interests and realistic evidence of relational change.
What you will learn to do
Four official ICA learning outcome areas are developed through the proposed Systems Coaching experience. The descriptions below translate the framework into practical skills.
Systems Coaching: Distinguish coaching a relationship system from individual or intact-team coaching and recognise cross-boundary challenges.
Patterns, Roles, and Dynamics Across the System: Explore recurring interactions, stakeholder perspectives, formal and informal roles, power, dependencies and tensions.
Coaching Across System Boundaries: Develop and rehearse basic interventions that create dialogue, shared purpose, increased awareness and choice across boundaries.
System Impact and Multi-Party Ethics: Evaluate relational and alignment changes while accounting for confidentiality, power, competing agendas and sponsor expectations.
The learning pathway at a glance
Clearly defined learning outcomes, a short-form specialty and a modular ICA credential route.
Designed for professionals who develop people and teams
A focused skill upgrade for professionals who coach, facilitate, mentor, lead or help others learn in Agile environments.
This is for you if…
- Enterprise Agile Coaches Help multiple teams examine how their own interactions produce recurring delivery constraints.
- Scrum Masters in Multi-Team Settings Recognise when a recurring obstacle exceeds the boundaries of one Scrum Team.
- Product Leaders Explore competing priorities and dependencies among product, technology and business stakeholders.
- Transformation Leads Move beyond top-down diagnosis towards shared understanding of organisational tensions.
- Cross-Functional Facilitators Bring different roles into productive conversation around patterns that none can see alone.
- Senior People Leaders Consider how sponsorship, authority and incentives shape multi-party coaching engagements.
When this is not the right programme
- Only needing personal coaching techniques This module focuses on relationship systems across multiple stakeholders.
- Seeking a full organisational diagnosis methodology The course introduces basic systems coaching interventions, not a comprehensive consulting framework.
- Seeking an ICF systems coaching designation The ICA Specialized Credential does not itself confer an ICF professional credential.
Everything you need to know.
- Duration
- ICA requirement: 2–4 hours. Proposed TAC format: 4 hours, pending confirmation
- Format
- Practice-oriented specialty workshop; final learning activities and assessment to be confirmed
- Delivery mode
- Proposed live online instruction; verify actual delivery mode before booking
- Language
- English-language product copy; confirm the teaching language with the selected cohort
- Level
- Specialized Credential; professional development
- Prerequisites
- No universal prerequisite is specified in the supplied ICA specialty learning outcomes document. Check cohort-specific entry requirements.
- Certification awarded
- ICA Systems Coaching Specialized Credential, subject to successful completion of an eligible ICA-accredited offering
- Support material
- Learning activities and any participant resources will be confirmed in the final cohort information
- Funding eligibility
- Individual enrolment intended. Course price and payment options are not supplied and must be configured in TAC Events.
- ICA credential type
- Specialized Credential
- Specialty
- Systems Coaching
- Published duration
- 2–4 hours (ICA)
- Proposed TAC format
- 4 hours; four one-hour learning blocks
- Official credential code
- Not supplied; validate with ICA before entering a code
- Course fee
- Not supplied; set in the TAC Events product and checkout
- Training category
- People Development — Coaching & Mentoring
- Pathway
- Coaching Core + minimum two relevant Specialised Credentials for full ICA Coaching certification
- Source
- ICA Coaching Core & Specialized Credentials – Learning Outcomes, v1.0, August 2026, pp. 16–17
Inside the proposed four-hour programme
Four one-hour learning blocks are proposed to cover the published ICA learning outcomes. This is a TAC course-design suggestion, not an official ICA mandate; the final facilitator agenda should be validated.
01 🌐 Seeing the Wider System
02 🔍 Relationships, Roles and Dynamics
03 🤝 Coaching Across Boundaries
04 ⚖️ Impact and Multi-Party Ethics
What you are investing in
The specialty focuses on practical professional development rather than passive content consumption. Final tuition and inclusions will be shown at checkout.
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Focused specialty learning Proposed 4-hour format
Proposed four-hour learning experience covering ICA’s four Systems Coaching learning outcomes.
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Applied conversation and workplace cases Proposed learning activity
Practice relevant to patterns across organisational relationships and boundaries using realistic examples from Agile and organisational work.
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Structured reflection and practice Proposed learning activity
Notice the impact of your actions, test different approaches and identify personal next steps.
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Four ICA learning outcome areas ICA-defined scope
Clearly defined scope with behaviours and judgment that can be observed in practice.
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Specialized Credential pathway Subject to ICA requirements
Course completion can contribute to the ICA Coaching pathway when accreditation and ICA issuance requirements are met.
Build your ICA Coaching credentials
Systems Coaching is an ICA Coaching Specialized Credential. ICA’s full Tomorrow-Ready™ Coaching certification requires the Coaching Core Credential and at least two relevant Specialized Credentials. This specialty alone is not the full ICA Coaching certification or an ICF credential.
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1. Choose an approved session
Confirm that your chosen training is offered under the appropriate ICA accreditation, and verify schedule, price and delivery information.
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2. Complete the specialised learning
Participate in the scheduled learning and practical work covering the published ICA learning outcomes.
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3. Meet the applicable completion requirements
Complete the approved learning assessment or evidence requirements communicated by the accredited provider.
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4. Receive the ICA Specialized Credential
Credential issuance follows successful completion and the provider’s ICA process; it is not granted just for purchasing the course.
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5. Continue the ICA Coaching pathway
If pursuing the full Coaching certification, complete the Coaching Core plus at least two relevant specialised credentials in total.
Practitioners, not just lecturers.
Tadej Accetto
Agile Coach, Professional Coach and Trainer
ICP-ACC, ICP-ATF, ICE-AC, ICP-SYS, ICP-PDM, ICP-APM, ICF-ACC- ICF-PCC
Tadej Accetto is an Agile Coach with a decade of experience under his belt, working with clients of all sizes and industries. They value honesty, integrity, empathy, and continuous learning, and believe in collaboration, communication, and transparency when working in a team.
Natascha Speets
Find a session that fits your schedule
Explore the booking calendar for actual session dates, local time zone, teaching language, price and confirmation status. The proposed TAC format is four hours; ICA permits 2–4 hours for this specialization.
January 11 — 20, 2027
4 live sessions · Mondays & Wednesdays
View full schedule
- January 2027: 11, 13, 18, 20
Invoice & company payment available
Frequently asked questions
What is Systems Coaching?
Is Systems Coaching useful for Scrum Masters, Product Owners and Agile Coaches?
What will I be able to practise?
How is systems coaching different from team coaching?
Will I learn to diagnose an entire organisation in four hours?
Is this an ICA Core Credential or a Specialized Credential?
Do I need to hold the Coaching Core Credential before enrolling?
How long is the course?
How much does the course cost?
Is the course online?
How do I receive my ICA Specialized Credential?
Does this grant an ICF ACC, PCC or ACTC credential?
Will this complete the ICA Tomorrow-Ready™ Coaching certification?
Will I receive learning materials?
Can I book this course individually?
A focused credential with clear expectations
The ICA-defined learning scope is documented. The proposed four-hour delivery, timetable and course fee must be confirmed in the final session listing. Please review payment and cancellation terms before checkout. No unconditional refund guarantee or artificial scarcity is claimed.
A clear path to your next professional level.
Designed for professionals who want structured learning, practice and certification support.
See the patterns between teams, not just the problems within them.
Expand your coaching reach beyond team boundaries and help stakeholders work with the patterns that connect them. Explore the scheduled ICA Specialized Credential cohort and review confirmed tuition before enrolling.
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